Phone: 905-890-9432

Frequently Asked Questions

InfoPeel embraces diversity and values accessibility, which is why we have multiple platforms for communication available for you to contact us. Information and Resource Specialist are ready to support you from 8:30 am – 5:00 pm, Monday – Friday.

You can contact InfoPeel via:

Service Coordination is a collaborative, family-centered process that assists parents and caregivers with the planning and coordination of services by strengthening a family’s ability to manage the challenges of caring for their child with special needs and enhancing their formal and informal networks of resources and supports.

The process is rooted in a family centered, strengths based service approach to planning. It involves working with families and other service providers to develop, implement and where necessary, maintain a plan for service for each individual and family. Families and Service Coordinators work together to set goals that assist families to achieve and maintain a quality of life consistent with their values, priorities, strengths and preferences. Service Coordination takes a lead role in establishing links among service providers and informal supports across all systems: health, education, social services, financial resources, recreation, transportation, housing etc.

Service Coordination in the region of Peel is facilitated through the Kids Pathways Peel partnership, which may also be referred to as KPP for short. KPP is a network of Peel community partner agencies including:

  • Brampton Caledon Community Living (BCCL),
  • Child Development Resource Connection Peel (CDRCP),
  • Community Living Mississauga (CLM),
  • ErinoakKids Centre for Treatment and Development (EOK),
  • Kerry’s Place Autism Services (KPAS),
  • Mississauga-Halton and Central West Local Health Integration Networks (LHINS).

A person may be experiencing a mental health crisis when their thoughts and/or behaviours put themselves or others at risk.  It may not always be noticeable when someone is in crisis. Some people may become more withdrawn and disengaged while others may display frequent agitation and even aggressive behaviours towards themselves or others. 

If you know or suspect someone is in crisis, call 911. The police will provide a wellness check and determine if the individual needs to go to the hospital to be assessed by a professional. 

Some additional contact information:

  • Mississauga Hospital Emergency Department: (905) 848-7100 (direct line)
  • Credit Valley Hospital Emergency Department: 905 813-4141
  • Mobile Response Team: 905 278-9036
  • Brampton Civic Hospital Emergency Department: 905-451-1710 (ask for crisis team)
  • Telehealth for medical advice at 1 866 797-0000
  • Canadian Mental Health Association – Peel Dufferin: 24/7 Crisis Support Peel-Dufferin at 905-278-9036 or 1-888-811-2222 (Caledon & Dufferin)
  • EveryMind – 416-410-8615 to speak to a crisis worker
  • Peel Crisis Capacity Network
  • Additionally, if you are registered with Trillium Health Partners, their mobile crisis response team is available for you 24/7.

There are a multiple considerations in determining what funding is available for you and your family. Some of these might be:

  • Your child’s diagnosis,
  • Your gross annual income,
  • Your child’s needs,
  • Formal and informal supports

Some common funding sources you may have heard of are:

  • Special Services at Home (SSAH), [hyperlink to SSAH page]
  • Assistance for Children with Severe Disabilities (ACSD), [hyperlink to ACSD page]
  • Disability Tax Credit (DTC), [hyperlink to DTC page]
  • and other diagnosis specific funding options (e.g. Ontario Autism Program or Easter Seals)

Children who require additional support in school or child care settings can speak to us at InfoPeel about services for your families. 

Child Care Supports
Peel Inclusion Resource Services (PIRS) works with families and licensed child care providers to support children with special needs. PIRS is available to children 12 years and under who are currently attending a licensed child care or confirmed to attend in the next two (2) weeks. 

School Supports

School supports vary between the Peel District School Board (PDSB), Dufferin Peel Catholic District School Board (DPCDSB) and private school. Some common supports are:

  • Individualized Education Plans (IEP), which are a working documents with specific learning expectations and how the school will address these expectations through appropriate accommodations, modifications or alternative programs
  • Identification, Placement and Review Committee (IPRC) meetings which help to determine what type of educational placement best fits your child’s needs
  • Transition planning, to help support progress within the school, home and community.

Our Special Needs Information Peel (SNIP) calendar can help you find webinars and workshops on a variety of topics relating to special needs and mental health, in Peel.

Visit our SNIP calendar here

Every effort is made to ensure that the information in this database is accurate, up-to-date, and comprehensive. Child Development Connection Peel cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Please use the "Suggest and Update" link to suggest changes to records.

Records in this database contains links to external mapping software are are provided as a convenience to the user. Child Development Resource Connection Peel cannot be held responsible for the accuracy of the maps provided by these external applications and the user is urged to confirm the location independently.